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How We Protect Your Information on prototo

When you open an account with us, your personal information and transaction history are held to the same security standard we apply to our live tables and payment…

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Our Data Collection and Use Policy

prototo Service availability depends on jurisdiction. Users are responsible for checking local law before access.

prototo collects personal information when you create your account, deposit funds, withdraw winnings, or contact our support team. This includes your name, email, phone number, payment method details, and gameplay history. We use this information to verify your identity, process transactions through DANA, OVO, GoPay and

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QRIS, prevent fraud, and improve your experience. Your data is stored on secure servers and accessed only by authorized team members who need it to serve your account. We do not sell your personal information to third parties. Access and use of your account depends on
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local law, and we comply with applicable regulations in regions where we operate, including Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

We keep our support channels open so you can ask questions about your data or request changes to your account at any time.

DATA PRACTICES

What We Do to Earn Your Trust

Protecting your privacy is not an afterthought at prototo—it's built into how we operate. Every deposit, withdrawal and login is logged and encrypted.

Encryption Protocol

All personal and payment data travels through encrypted channels. Your DANA, OVO, GoPay and QRIS details are tokenized and never stored in plain text on our servers.

Session Security

Your login session automatically expires after 30 minutes of inactivity to prevent unauthorized access if you step away from your device.

Withdrawal Verification

We verify every withdrawal request by sending a confirmation to your registered email or phone. This extra step ensures only you can move funds from your account.

Data Retention

We keep your account data only while your account is active, plus any retention period required by local law. Request permanent deletion after closure through our support team.

Cookie Usage

We use cookies to remember your lobby preferences, keep you logged in, and track gameplay for fraud prevention. You can manage cookie settings through your browser at any time.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS), fraud-prevention services and legal authorities where local law requires it.

Privacy Questions Answered

Players in Indonesia often ask specific questions about how their data flows through prototo and what control they have over it. These answers clarify your rights, our obligations and the steps to take if you want to access, update or delete your information.

Yes. Log into your account and navigate to Settings > Account Data to view your name, email, phone and deposit history. For a complete data export including gameplay logs, contact our support team via email and we'll send it within 7 business days.

We retain your account data for 12 months after closure to comply with local law and fraud prevention. After that, your personal information is deleted from our active systems. Payment transaction records may be kept longer where required by regulation.

Absolutely. You can disable non-essential cookies through your browser settings at any time. Essential cookies for login and fraud prevention cannot be turned off, but you can request to opt out of gameplay analytics by contacting our support team.

Our fraud team investigates and may temporarily lock your account to protect it. We notify you immediately via email or phone. We'll ask you to verify your identity before unlocking, and we never share the details of our investigation with third parties.

No. Your personal information stays within prototo unless you explicitly grant permission or where local law requires us to share it with authorities. We do not sell player data to marketing firms, affiliates or other operators.

Submit a deletion request to our support team via email with your account username and reason for deletion. We'll confirm receipt within 24 hours and process the request according to applicable data protection law, typically within 30 days of your request.

How We Protect Your Information on prototo

How to Contact Us About Your Privacy

What We Do to Earn Your Trust

Encryption Protocol

Session Security

Withdrawal Verification

Data Retention

Cookie Usage

Third-Party Sharing

Privacy Questions Answered

01 Can I see what personal data prototo has stored about me?

02 How long does prototo keep my information after I close my account?

03 Who can access my payment method details—DANA, OVO, GoPay, QRIS?

04 Can I change my mind about cookies and tracking?

05 What happens if prototo detects suspicious activity on my account?

06 Does prototo share my data with other gaming sites or affiliates?

07 How do I request that prototo delete my personal data permanently?

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